Reference

What the 90ko Legal Framework Covers

Access to 90ko and use of our lobby — including deposits through bKash, Nagad, and Rocket — depends on your local law and the eligible regions we serve.

Account eligibility by local lawWallet use: bKash, Nagad, RocketYour rights and our obligationsHow to raise a disputeData and account security
Browse the lobby Read FAQ
90ko What the 90ko Legal Framework Covers
SECURITY AND DATA HANDLING

How We Protect Your Account and Personal Data

Account security and data retention are not afterthoughts in how 90ko operates. Every account login uses an OTP sent to your registered mobile number, so access requires both your password and physical possession of your phone. We do not sell or share your personal data with third parties for marketing purposes. Data we hold — your name, contact details, wallet identifiers — is kept only as long as your account is active or as required by applicable law for record-keeping. You can request a full copy of the data we hold, or ask us to delete non-mandatory records, by writing to our support email.

OTP Login Security

Every account session is confirmed by a one-time code sent to your registered mobile. No login completes without that code, which means your account stays protected even if your password is compromised.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the settings menu in your browser or device.

Data Retention Rules

Account data is retained while your account is open. If you close your account, we remove marketing-related data and retain only what local law requires us to keep for financial records.

Your Right to Request Changes

You can ask us to correct inaccurate data, restrict how we process it, or delete records that are no longer needed. Submit these requests through the support email listed in your account settings.

LEGAL CONTACT PATHS

Reach Us About a Legal or Policy Matter

If you have a question about how these terms affect your account, or you want to request a change to your personal data, our support team handles those requests directly. You do not need a lawyer to contact us — a clear message through any of the channels below gets you to the right person. For wallet-related disputes involving bKash, Nagad, or Rocket, include your transaction reference so we can pull the record quickly.

Team online

Live Chat

Open the chat widget from your account dashboard. Describe your legal or policy question and our team connects you to the right handler, usually within the same session.

Email Support

Write to our support address listed in your account settings. For data requests or account closure under these terms, email is the required channel so we have a written record.

Account Help Centre

The Help Centre inside your account lists common policy questions, wallet dispute steps for bKash and Nagad, and the form to submit a formal data access request.

Common Questions About Our Legal Terms

The questions below cover what we hear most often from account holders in Bangladesh — about eligibility, data rights, wallet disputes, and how to act if something goes wrong. If your question is not here, live chat or the support email will get you a direct answer.

Access depends on your local law and the eligible regions we serve. We recommend checking whether online gaming activity is lawful in your specific location before opening an account.

When you close your account, we delete marketing and preference data. Financial records tied to bKash, Nagad or Rocket transactions are kept only as long as applicable law requires, then removed.

Contact our support team via live chat or email with your transaction reference — bKash, Nagad or Rocket — and the date of the transfer. Most payment disputes are resolved without escalation once we pull the record.

Yes. Write to our support email from the address registered to your account and state that you are making a data access request. We will respond with a summary of what we hold.

These terms are written in English and that version governs in any conflict. Availability and legal standing depend on local law in Bangladesh and the eligible regions we operate in at the time.

We notify active accounts by email when we update these terms. Keeping your registered email address current in account settings means you will not miss a policy update that affects your use of the platform.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoPrivacy PolicyInfoBaccarat InsiderInfoFootball Lucky Bet

Related pages

90ko Bangladesh Jhelum Prize Table Blackjack Blast FAQ Baccarat Insider