Reference

What Our Privacy Policy Covers

Every account on 90ko runs on one privacy policy, written in plain words and short enough to read before you deposit.

What We StoreCookie ControlCorrection RequestsRemoval On Request
90ko What Our Privacy Policy Covers
ASKING US DIRECTLY

Ways to Reach Our Support Team

Talk to a person, not a mailbox. Support opens from the Help button inside your logged-in wallet, and the chat carries your account ID with it, so you never have to paste a bKash or Rocket transaction number twice. Written requests about stored data go through the request form on your profile page. We answer in the same thread you started, in English, and we'll tell you plainly if something needs a document from you before we can act on it. Nothing about your data gets discussed over an unverified phone call.

In-account chat Tap Help inside your 90ko wallet and the chat opens with your account ID already attached. Ask about stored data, a cookie opt-out or a bKash payment reference without retyping anything.
Data request form Use the request form on your profile to ask for a copy of your account data or a correction. We reply through the same account, so keep that login reachable on your phone.
Identity check Anything about your stored data needs the account to match. We confirm with a one-time code to the mobile number on file, then answer your question in writing through the same chat thread.
DATA IN PRACTICE

Cookies, Login Codes and Record Keeping

Cookie handling and account security sit with us. Our session cookie does one job: it remembers that you signed in, so you aren't asked for a fresh one-time code every time you switch tabs. Clear your browser data and that login ends; you'll get a new code on your registered mobile number next time. Records tied to money follow a different rule: we keep deposit and withdrawal entries while your account is open and after you close it, for as long as Bangladesh record-keeping rules require, then delete them. Profile data goes earlier when you ask.

Data you can see Your profile and transaction history, deposits, withdrawals, cricket markets you backed, sit inside your account wallet. If an entry looks wrong, raise it with the reference so we can trace the bKash or Nagad record.
Cookies, plainly put One session cookie keeps your login alive and a small preference cookie remembers your last lobby view. Clearing them in your phone browser signs you out and resets those choices.
Login codes on your phone Sign-in needs a one-time code sent to the mobile number on your account. Nobody gets into your wallet with a password alone, which is why that number should stay active.
Changes and corrections Ask for a correction when your name or wallet number is wrong, and we'll update the profile once identity is confirmed. Removal requests go through the same channel and we answer in writing.

Questions About Your Data and Rights

The same handful of questions reaches our Bangladesh support chat most weeks, so we've answered them here in the order people usually ask them. If yours isn't covered, the chat and the profile request form both get you a written answer from a person who can see your account.

Your name, the mobile number and wallet number you signed up with, deposit and withdrawal records for bKash, Nagad or Rocket, and the device details our login check reads. Wallet PINs stay in your wallet app.

Yes. Send the request from the form on your profile page and we confirm identity first, usually by a code to your registered mobile. The copy then arrives through your account, not a separate email.

No. Data moves only to the payment partners that process your taka, the providers that serve our games, and authorities where Bangladesh law requires it. Nobody buys your account records from us.

Clearing your phone browser's cookies ends the session, so the next sign-in sends a fresh code to your mobile number. Your account, wallet balance and saved details are untouched.

Ask through the support chat and we close the wallet and delete your profile. Deposit, withdrawal and betting records stay a while longer because Bangladesh record-keeping rules cover them, then they go too.

Access depends on your local law and eligible regions, so the rules where you live decide whether you can keep using the site. Where you can, this policy still governs how we handle your data.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.